Privacy Policy

Description text

COMPANY POLICIES AND PROCEDURES

Last Revised: February 10, 2024

Morning Sock Studios ("we," "us," "our") takes your privacy seriously.

This Privacy Policy explains how we protect the privacy of your personal information and applies to any information you provide us.

The Information We Collect

The types of personal information we collect depend on the circumstances and the product or service you request. When collecting personal information, we specify what is required. This may include your name, phone number, email address, credit/debit card number, expiry date, and billing address.

We assume you consent to the collection of all information provided to us under this Privacy Policy.

How We Collect Information

We may collect personal information when you:

  • Request or purchase goods or services from us.
  • Contact us via telephone, email, post, social media, facsimile, or in person.
  • Visit our website and utilize "cookies" to monitor traffic patterns and serve you more efficiently. You can set your browser to notify you when you receive a cookie, allowing you to accept or reject it.
  • Monitor email content for troubleshooting, maintenance purposes, or suspected email abuse.

We may also collect information about you from a third party, such as:

  • Authorized parties who purchase or request goods or services on your behalf.
  • Service providers or market research companies contracted by us to improve and market our products and services.

You must provide requested information when using the website or requesting goods or services. Failure to do so may result in incomplete requests or orders, and limited website access.

Use of Your Personal Information

Information collected may be used to:

  • Process your requests for goods or services.
  • Notify you of changes to our goods or services.
  • Send email notifications for special promotions or offers.
  • Conduct marketing activities and market research.
  • Respond to your questions or suggestions.
  • Improve the quality of our goods, services, and your website experience.

Disclosing Personal Information

We do not sell or rent your personal information.

We may disclose your personal information to:

  • Third-party designers or clients for works created or requested by you.
  • Third parties providing services to us, such as contractors, market research entities, and payment processors.
  • Related companies in our group for operational purposes.
  • Debt-collection or credit reporting agencies.
  • Information technology service providers for network, software, and system development and maintenance.

We prohibit third parties from using personal information except for specified purposes.

We will not disclose your personal information without your consent unless necessary to:

  • Prevent a threat to life or health.
  • Protect the personal safety of users or the public.
  • Comply with authorized or required legal requests.
  • Investigate suspected unlawful activity.

Data Retention

We retain personal information for as long as necessary or as required by law.

Security of Your Personal Information

We take reasonable steps to protect your personal information. However, no internet data transmission can be guaranteed 100% secure.

Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

International Data Transfers

If we transfer personal information outside your jurisdiction, we comply with relevant legal requirements.

Access and Correction of Your Information

On request, we provide access to the information we hold about you unless an exception applies. We may recover reasonable costs for providing this information.

If we refuse access, we provide reasons and inform you of exceptions relied upon.

Keeping Your Personal Information Up To Date

We take steps to ensure your personal information is accurate, complete, and up-to-date.

Changes to this Privacy Policy

This Privacy Policy was prepared and posted on February 10, 2024. We may modify or amend it as needed. Changes will be updated on the website.

Contact Details

For questions, complaints, or inquiries about your personal information, contact our Privacy Team at: info@morningsock.com